Casino Days – Frequently Asked Questions
A comprehensive collection of questions and answers about Casino Days, compiled from real player queries, reviews, and common concerns in the Australian online gambling community.
Licensing & Legitimacy
Is Casino Days licensed?
Yes. Casino Days holds a Curaçao gaming licence issued by the Gaming Control Board (GCB 365/JAZ), operated by Llama Gaming N.V. This is a legitimate international iGaming licence widely held by online casinos operating in non-regulated markets.
Is Casino Days safe to play at?
Casino Days has been operating since 2020 with a generally positive reputation. The casino uses 256-bit SSL encryption, maintains segregated player funds, and is listed on reputable review platforms including Trustpilot and AskGamblers with predominantly positive scores. That said, it is an offshore casino — exercise normal caution, read the T&Cs, and gamble within your means.
Is Casino Days available in Australia?
Casino Days officially lists Australia as a restricted country. Many Australian players access the site at their own discretion, but you should check current local regulations before depositing. Consider consulting the Australian Interactive Gambling Act 2001 or seeking legal advice specific to your situation.
Payments & Withdrawals
What payment methods does Casino Days accept?
Casino Days accepts: Visa, Mastercard, Neosurf, Paysafecard, MuchBetter, eZeeWallet, AstroPay, Bitcoin, Ethereum, Litecoin, Tether, and Bank Transfer for deposits. Withdrawals are available via Bank Transfer, MuchBetter, eZeeWallet, Bitcoin, Ethereum, Litecoin, and Tether.
What is the minimum deposit at Casino Days?
The minimum deposit is AU$10 (or equivalent in other supported currencies).
How long do Casino Days withdrawals take?
Cryptocurrency withdrawals (BTC, ETH, LTC, USDT) typically arrive within 1–2 hours. E-wallet withdrawals (MuchBetter, eZeeWallet) usually take 2–12 hours. Bank transfers take 1–5 business days. The casino states a standard 24–48 hour processing window.
What is the Casino Days withdrawal limit?
The monthly withdrawal limit is AU$40,000. The minimum withdrawal is AU$20. There is no stated daily or weekly limit beyond the monthly cap.
Bonuses & Promotions
What is the Casino Days welcome bonus?
New players receive a 100% deposit match bonus up to AU$1,000 plus 100 Free Spins on their first deposit. Always check the current T&Cs on the Casino Days website as bonus terms change regularly.
What are the wagering requirements?
The deposit bonus typically carries 35–40× wagering requirements. Free spin winnings are subject to their own wagering requirement (commonly 40×). Game contributions to wagering vary — slots typically contribute 100%, table games often contribute less.
Are there ongoing promotions?
Yes. Casino Days runs a Weekly Live Casino 10% Reload Cashback on live casino losses, Pragmatic Play Drops & Wins tournaments with cash prizes, and a Sunday Free Spins promotion. Specific terms and availability change regularly.
Account & Verification
How long does Casino Days KYC take?
Identity verification (KYC) typically takes 24–72 hours. In some cases involving multiple document requests, it can take up to 5 days. Submit your government-issued ID, proof of address, and payment method proof proactively to avoid delays on your first withdrawal.
What documents does Casino Days require?
Standard KYC documents include: a government-issued photo ID (passport or driver's licence), proof of address dated within 3 months (utility bill, bank statement), and proof of payment method (card photo or e-wallet screenshot). Source of funds documentation may be requested for larger withdrawals.
Games & RTP
How many games does Casino Days have?
Casino Days offers 5,000+ games including slots, live dealer tables, roulette, blackjack, baccarat, poker, game shows, crash games, and Megaways titles from over 12 top providers.
Does Casino Days have a mobile app?
Casino Days does not currently offer a dedicated mobile app for iOS or Android. The website is fully optimised for mobile browsers and functions smoothly on smartphones and tablets.
Responsible Gambling
How do I self-exclude from Casino Days?
Contact Casino Days support via live chat or email ([email protected]) and request a self-exclusion. You can specify a temporary period or a permanent exclusion. Self-exclusion prevents you from accessing your account and is irrevocable for the chosen period.
Who can I call for gambling help in Australia?
Call the Gambling Help Line: 1800 858 858 (free, available 24/7). You can also chat online at gamblinghelponline.org.au.